racquet bag Shark Beach Tennis Shark Backpack black / pink

After confirming payment, within 3 business days we post your order (Saturdays, Sundays and holidays do not count)! This posting deadline can be accommodated in case of high demand, okay? You will receive an email or sms message with the tracking link as soon as your order arrives in the mail. (so you can track it all the way to your door).

Delivery dishes

At the order closing stage (checkout) you will calculate the freight with the value and estimated delivery time according to your choice. an average of 2 to 4 business days for São Paulo and an average of 6 to 25 days for other cities in Brazil. The carrier's delivery period starts to count on the first business day after the purchase, plus an additional 48 hours of deadline for invoicing the order and release of the goods to the carrier.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at ricardo@bdrsports.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ricardo@bdrsports.com.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.